@font-face{font-family:Inter;src:url('/assets/fonts/inter-regular.ttf')}@font-face{font-family:Inter;src:url('/assets/fonts/inter-medium.ttf');font-weight:500}:root{--bg:#efeeea;--surface:#fff;--ink:#202c46;--primary:#364c84;--muted:#4c5870;--border:#a7b3ca;--tint:#ecf4f5;--gold:#efd17f;--teal:#6ebbb2}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font:16px/1.5 Inter,sans-serif}h1,h2,h3,p{margin:0}h1{font-size:36px;line-height:44px;font-weight:500}h2{font-size:24px;line-height:32px;font-weight:500}h3{font-size:18px;font-weight:500}p+p{margin-top:12px}a{color:var(--primary)}button,input,textarea,select{font:inherit;color:inherit}button,a,input,select,textarea{touch-action:manipulation}button{cursor:pointer}button:disabled{cursor:not-allowed;background:#e5e9f5!important;color:#7683a0!important;border-color:transparent!important}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:3px solid var(--gold);outline-offset:3px}header{height:88px;padding:24px 4%;display:flex;align-items:center;justify-content:space-between}.brand{font-weight:500;font-size:24px;text-decoration:none;color:var(--ink)}.brand span{color:var(--gold)}nav{display:flex;gap:8px}nav a{padding:10px 14px;color:var(--muted);font-size:14px;text-decoration:none}nav a[aria-current=page]{color:var(--ink);text-decoration:line-through}.prototype-note{text-align:center;font-size:12px;color:var(--muted);padding:4px 16px 8px}main{max-width:1200px;margin:auto;padding:32px 24px 96px;min-height:calc(100vh - 88px)}main.narrow{max-width:784px}main.step{max-width:1200px;padding-top:48px;padding-bottom:150px}.stack{display:flex;flex-direction:column;gap:24px}.row{display:flex;gap:16px;align-items:center;flex-wrap:wrap}.spread{justify-content:space-between}.grid2{display:grid;grid-template-columns:1fr 1fr;gap:32px}.card{background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:24px}.choice{display:flex;flex-direction:column;text-align:left;padding:32px;gap:24px;text-decoration:none;color:var(--ink);transition:background .15s,border-color .15s}.choice:hover,.select-card:hover{border-color:var(--ink);background:#f8fafb}.choice .visual{height:200px;width:100%;border-radius:12px;background:var(--tint);overflow:hidden;display:flex;align-items:center;justify-content:center}.visual img{width:100%;height:100%;object-fit:contain}.choice p,.muted,.help{color:var(--muted)}.choice p{margin-top:8px}.help,small{font-size:14px}.section{margin-top:40px}.section>h1,.section>h2{margin-bottom:24px}.button{display:inline-flex;align-items:center;justify-content:center;min-height:52px;border-radius:12px;padding:12px 24px;border:1px solid var(--border);background:white;color:var(--ink);text-decoration:none;font-weight:500;gap:8px}.button.primary{background:var(--primary);border-color:var(--primary);color:white}.button.primary:hover{background:var(--ink)}.button.quiet{border-color:transparent;background:transparent}.button.small{min-height:40px;padding:8px 16px;font-size:14px}.icon-button{border:0;background:transparent;border-radius:8px;min-width:40px;height:40px;font-size:22px}.tag{display:inline-block;background:var(--tint);padding:4px 10px;border-radius:6px;font-size:12px}.eyebrow{font-size:14px;text-transform:uppercase;color:var(--primary);margin-bottom:12px}label{display:flex;flex-direction:column;gap:8px;font-size:14px}input:not([type=checkbox]):not([type=radio]),select,textarea{width:100%;border:1px solid var(--border);background:white;border-radius:12px;padding:14px 16px;min-height:52px}textarea{resize:vertical;min-height:130px}input[type=checkbox]{width:18px;height:18px;accent-color:var(--primary)}.check{display:flex;flex-direction:row;align-items:center;gap:10px}.error{color:#944232;font-size:14px}.success{background:var(--tint);border:1px solid var(--ink);border-radius:12px;padding:16px}.calendar-layout{display:grid;grid-template-columns:minmax(0,1fr);gap:24px}.calendar-layout.focused{grid-template-columns:minmax(0,1fr) 320px}.calendar{min-width:0}.calendar-head{margin-bottom:16px}.week,.days{display:grid;grid-template-columns:repeat(7,minmax(0,1fr));gap:8px}.week{font-size:12px;color:var(--muted);margin-bottom:12px}.day{border:1px solid var(--border);border-radius:12px;background:white;min-height:96px;text-align:left;padding:8px;display:flex;flex-direction:column;gap:6px;font-size:14px}.day.active{border-color:var(--ink);background:var(--tint)}.day:hover{background:var(--tint)}.day.empty{border:0;background:transparent}.badges{display:flex;gap:4px;flex-wrap:wrap}.badge{font-size:12px;width:22px;height:22px;display:inline-flex;align-items:center;justify-content:center;border-radius:6px}.complaint{background:var(--primary);color:var(--gold)}.diary{background:var(--gold);color:var(--ink)}.outreach{background:var(--teal);color:var(--ink)}.legend{display:flex;gap:16px;flex-wrap:wrap;font-size:12px;margin-top:20px}.legend span{display:flex;align-items:center;gap:6px}.legend i{width:12px;height:12px;border-radius:3px}.activity{border-top:1px solid var(--border);padding-top:16px;margin-top:16px}.activity h3{margin:8px 0}.split{display:grid;grid-template-columns:360px minmax(0,1fr);gap:56px}.map{height:400px;border-radius:12px;background:var(--tint);z-index:0;overflow:hidden}.map.short{height:260px}.leaflet-container{font-family:Inter,sans-serif}.leaflet-popup-content{line-height:1.6}.search-results{display:flex;flex-direction:column;border-radius:12px;border:1px solid var(--border);background:white;overflow:hidden}.search-results:empty{display:none}.search-results button{border:0;border-bottom:1px solid #e8ebf0;background:white;text-align:left;padding:12px 16px}.search-results button:hover{background:var(--tint)}.step-footer{position:fixed;bottom:0;left:0;right:0;z-index:800;background:var(--bg);padding:24px 4%;display:flex;justify-content:space-between;border-top:4px solid #ccd4e4}.step-footer:before{content:'';position:absolute;top:-4px;left:0;width:var(--progress,33%);height:4px;background:var(--primary)}.select-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.select-card{min-height:110px;background:white;border:1px solid var(--border);border-radius:12px;padding:20px;text-align:left;display:flex;flex-direction:column;gap:8px}.select-card.selected{background:var(--tint);border-color:var(--ink);box-shadow:0 0 0 1px var(--ink)}.select-card strong{font-weight:500}.select-card small{color:var(--muted)}.review-row{display:flex;justify-content:space-between;gap:24px}.review-row p{margin-top:8px}.timeline{list-style:none;padding:0;margin:0}.milestone{position:relative;padding:0 0 36px 36px;min-height:90px}.milestone:before{content:'';position:absolute;left:8px;top:24px;bottom:8px;width:2px;background:#bfc7d6}.milestone:last-child:before{display:none}.milestone:after{content:'';position:absolute;left:2px;top:5px;width:12px;height:12px;border:1px solid var(--border);border-radius:50%;background:var(--bg)}.milestone.reached:after{background:var(--primary);border-color:var(--primary)}.milestone.future>h3,.milestone.future>p{color:#738098}.milestone .card{margin-top:28px}.chart{display:flex;align-items:flex-end;gap:8px;height:180px;margin:24px 0 36px}.bar{height:100%;flex:1;display:flex;flex-direction:column;justify-content:flex-end;align-items:center;position:relative;background:transparent;border:0;padding:0;min-width:0}.bar i{width:100%;background:var(--tint);border-radius:8px 8px 3px 3px;min-height:4px}.bar.highlight i,.bar:hover i{background:var(--gold)}.bar span{font-size:11px;color:var(--muted);margin-bottom:4px}.bar small{position:absolute;top:100%;padding-top:6px;font-size:10px;white-space:nowrap}.tabs{display:flex;gap:8px;flex-wrap:wrap}.tabs button[aria-pressed=true]{background:var(--primary);color:white}.file-list{display:flex;flex-direction:column;gap:8px}.file-item{display:flex;align-items:center;justify-content:space-between;background:var(--tint);padding:12px;border-radius:8px;gap:12px;overflow-wrap:anywhere}.recording-panel{background:var(--tint);padding:20px;border-radius:12px}.recording-panel .row{margin:12px 0}.recording-panel button{min-height:40px;border:1px solid var(--border);padding:8px 16px;background:white;border-radius:8px}.recording-panel meter{width:100%;height:24px}.recording-panel audio{width:100%}.recording-panel .help{font-size:12px}.wave{height:64px;width:100%;background:var(--surface);border-radius:8px}.recipient{background:var(--tint);border-radius:12px;padding:16px}.empty-state{padding:40px 24px;text-align:center}.address-row{margin-top:16px}.toolbar{margin-bottom:24px}dialog{border:1px solid var(--border);border-radius:16px;background:var(--bg);color:var(--ink);padding:32px;width:min(640px,calc(100% - 32px));max-height:90vh}dialog::backdrop{background:rgba(32,44,70,.35)}dialog .dialog-head{display:flex;justify-content:space-between;align-items:start;margin-bottom:24px}#toast{position:fixed;bottom:28px;left:50%;transform:translateX(-50%);z-index:2000;background:var(--ink);color:white;border-radius:12px;padding:16px 24px;max-width:90vw;display:none}#toast.visible{display:block}.skip{position:fixed;top:-100px;z-index:3000;background:white;padding:16px}.skip:focus{top:0}[hidden]{display:none!important}.filter-row{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.loading{color:var(--muted);padding:24px}.privacy{font-size:12px;color:var(--muted);margin-top:40px}.amount{font-size:20px;font-weight:500}.details-list{max-height:400px;overflow:auto}.source-links a{margin-right:16px}
@media(min-width:1500px){main{max-width:1200px}.choice{min-height:363px}}@media(max-width:950px){header{padding:20px 24px}.split{grid-template-columns:1fr;gap:24px}.calendar-layout.focused{grid-template-columns:1fr}.calendar-layout.focused>aside{order:-1}.map{height:340px}}@media(max-width:600px){header{height:auto;min-height:80px;gap:10px;padding:18px 16px}.brand{font-size:22px}nav{gap:0}nav a{padding:8px;font-size:12px}.prototype-note{font-size:10px}main,main.step{padding:24px 16px 100px}h1{font-size:28px;line-height:36px}h2{font-size:21px;line-height:28px}.grid2{grid-template-columns:1fr;gap:16px}.choice{padding:24px;gap:20px}.choice .visual{height:150px}.card{padding:18px}.calendar{padding:12px}.days,.week{gap:4px}.day{min-height:76px;padding:5px;border-radius:8px;font-size:12px}.badge{width:15px;height:17px;font-size:10px}.legend{gap:10px}.select-grid{gap:12px}.select-card{padding:16px}.step-footer{padding:16px}.milestone{padding-left:28px}.chart{gap:4px}.filter-row{grid-template-columns:1fr}.button{padding:12px 18px}.review-row{gap:8px}.recording-panel{padding:12px}.row.mobile-stack{flex-direction:column;align-items:stretch}dialog{padding:20px}.privacy{margin-top:24px}}
.cluster-label{background:transparent;border:0;box-shadow:none;color:white;font-size:11px}.cluster-label:before{display:none}
.noise-choices .select-card{min-height:196px;justify-content:center;padding:24px;gap:12px}.noise-choices .select-card small{font-size:16px;color:var(--ink)}@media(max-width:600px){.noise-choices .select-card{min-height:160px;padding:18px}}
/* Figma illustrations use an oversized SVG canvas, centered and clipped by their card. */
.visual img{width:7000px;height:3500px;max-width:none;object-fit:fill;flex:none}
@media(max-width:600px){.visual img{transform:scale(.65)}}
.choice{min-width:0}.choice .visual{min-width:0;position:relative}.visual img{position:absolute;left:50%;top:50%;transform:translate(-50%,-50%)}@media(max-width:600px){.visual img{transform:translate(-50%,-50%) scale(.65)}}
.visual img[src*="imgFile1"]{margin-top:80px}@media(max-width:600px){.visual img[src*="imgFile1"]{margin-top:50px}}
/* Shared CIVIC dropdown: native semantics with design-system presentation. */
select {
  appearance: none;
  -webkit-appearance: none;
  min-height: 52px;
  padding: 14px 48px 14px 16px;
  border: 1px solid var(--border);
  border-radius: 12px;
  background-color: var(--surface);
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='20' height='20' viewBox='0 0 20 20' fill='none'%3E%3Cpath d='m5 7.5 5 5 5-5' stroke='%23202c46' stroke-width='1.5' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E");
  background-position: right 16px center;
  background-repeat: no-repeat;
  color: var(--ink);
  font: 400 16px/24px Inter, sans-serif;
  cursor: pointer;
  transition: border-color .15s, background-color .15s;
}
select:hover:not(:disabled) { border-color: var(--ink); background-color: var(--tint); }
select:focus { border-color: var(--ink); }
select:disabled { cursor: not-allowed; background-color: #e5e9f5; color: #7683a0; }
select option { font: inherit; color: var(--ink); background: var(--surface); }
@supports (appearance: base-select) {
  select, select::picker(select) { appearance: base-select; }
  select { background-image: none; padding-right: 16px; align-items: center; gap: 16px; }
  select::picker-icon { color: var(--ink); transition: rotate .15s; }
  select:open::picker-icon { rotate: 180deg; }
  select:open { border-color: var(--ink); background: var(--tint); }
  select::picker(select) {
    margin-block: 8px;
    padding: 8px;
    border: 1px solid var(--border);
    border-radius: 12px;
    background: var(--surface);
    box-shadow: 0 8px 24px rgb(32 44 70 / 12%);
    max-height: min(360px, 55vh);
    overflow-y: auto;
  }
  select option { min-height: 44px; padding: 10px 12px; border-radius: 8px; gap: 12px; white-space: normal; }
  select option:hover, select option:focus { background: var(--tint); outline: none; }
  select option:checked { background: var(--tint); color: var(--primary); font-weight: 500; }
  select option::checkmark { color: var(--primary); }
}
/* CIVIC historical timing card, Figma 43:551 / 116:1365. */
.historical-timing{display:flex;flex-direction:column;align-items:stretch;gap:16px;padding:24px}
.historical-info{display:inline-flex;align-items:center;gap:8px;min-height:44px;align-self:flex-start;font-size:16px;font-weight:500;line-height:24px;text-decoration:none;color:var(--primary)}
.historical-info:hover{text-decoration:underline}
.historical-info img{width:20px;height:20px;flex:none}
.historical-summary{font-size:16px;line-height:24px;color:var(--ink)}
.historical-summary strong{font-weight:400}
.historical-timing .chart{height:196px;margin:0 0 26px;gap:12px;flex:none}
.historical-timing .bar{gap:6px}
.historical-timing .bar span{font-size:14px;line-height:20px;margin:0}
.historical-timing .bar i{min-height:0;border-radius:8px}
.historical-timing .bar small{font-size:14px;line-height:20px;white-space:normal;text-align:center}
.historical-method{margin-top:0;font-size:12px;line-height:18px}
@media(max-width:600px){.historical-timing{padding:16px}.historical-timing .chart{gap:6px;margin-bottom:38px}.historical-timing .bar span,.historical-timing .bar small{font-size:11px;line-height:16px}}
/* CIVIC submission screens: 5:253, 5:257, 5:259. */
main.submission-page{max-width:none;min-height:calc(100svh - 88px);display:flex;align-items:center;justify-content:center;padding:64px}
.submission-card{width:800px;max-width:100%;padding:48px;display:flex;flex-direction:column;gap:32px}
.submission-heading{display:flex;flex-direction:column;gap:12px}
.submission-heading p{font-size:18px;line-height:28px;color:var(--muted)}
.submission-progress{height:4px;background:var(--border);border-radius:2px;overflow:hidden;width:100%;flex:none}
.submission-progress span{display:block;height:100%;background:var(--primary);border-radius:2px}
.submission-art{max-width:680px;width:100%;align-self:flex-start}
.submission-art img{display:block;max-width:100%;height:auto}
.submission-receipt{display:flex;align-items:center;justify-content:space-between;gap:16px;border-top:1px solid var(--border);padding-top:24px}
.submission-receipt .eyebrow{margin-bottom:4px;font-size:12px}
.submission-reference{font-size:20px;font-weight:500;overflow-wrap:anywhere;user-select:all}
.submission-actions{align-items:stretch}
.submission-actions .primary{flex:1}
@media(max-width:600px){main.submission-page{padding:24px 16px;min-height:calc(100svh - 80px)}.submission-card{padding:24px;gap:24px}.submission-heading p{font-size:16px;line-height:24px}.submission-receipt{flex-wrap:wrap}.submission-actions{flex-direction:column}}
@media(prefers-reduced-motion:reduce){.submission-progress span{transition:none}}

/* Historical records: CIVIC / Historical complaint timeline card. */
main.history-page{max-width:1088px;padding-top:64px}.history-records{gap:16px}.history-card{display:flex;flex-direction:column;gap:24px;background:var(--surface);color:var(--ink);border:1px solid var(--border);padding:24px;border-radius:12px}.history-record-header{display:flex;flex-direction:column;gap:8px;overflow-wrap:anywhere}.history-record-header h3{font-size:20px;line-height:28px;font-weight:500}.history-record-header p{margin:0;color:var(--muted);font-size:16px;line-height:24px}.history-record-timeline{margin:0;padding:0;list-style:none}.history-milestone{display:flex;gap:16px;align-items:stretch}.history-rail{position:relative;flex:0 0 24px;display:flex;align-items:center;flex-direction:column;padding-top:5px}.history-rail img{display:block;position:relative;z-index:1}.history-milestone:not(:last-child) .history-rail:after{content:'';position:absolute;left:11px;top:19px;bottom:-5px;width:2px;background:var(--border)}.history-copy{display:flex;flex:1;min-width:0;flex-direction:column;gap:8px;padding-bottom:32px;overflow-wrap:anywhere}.history-milestone:first-child:not(:last-child) .history-copy{padding-bottom:34px}.history-milestone:last-child .history-copy{padding-bottom:0}.history-copy h4{margin:0;font-size:16px;line-height:24px;font-weight:500}.history-copy p{margin:0;font-size:14px;line-height:20px;color:var(--muted)}.history-tabs .button{width:100px;min-height:44px}.history-tabs .button[aria-pressed=true]{border-color:var(--primary)}
@media(max-width:600px){main.history-page{padding-top:24px}.history-card{padding:20px}.history-record-header h3{font-size:18px}}

.history-page>.stack>.button{align-self:flex-start}.history-page h1+p{margin-top:12px}.history-toolbar{justify-content:flex-start}